Last Updated: 02/11/2025

At A-Plus Care, your privacy is of utmost importance to us. This Privacy Policy explains how we

collect, use, store, and share your personal information. Using our website, you consent to the

practices described in this policy.

1. How We Collect Your Personal Information

We collect personal information through various methods, including:

• Website Forms: When you fill out forms on our website (e.g., registration, subscription, or contact forms), we collect the information you provide.
• Cookies: We use cookies to enhance user experience and gather data about your usage of our website.
• Emails: If you contact us via email or subscribe to our newsletter, we collect the data you provide in those communications.
• Offline Interactions: If applicable, we may collect personal information through offline channels, such as customer support or physical events.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Basic Contact Information: Your name, email address, and phone number.
• Account Information: For registered users, including usernames, passwords, and other account-related data.
• Usage Data: Information about your interactions with our website, such as IP addresses, device type, browser type, and pages viewed.
• Sensitive Data: If applicable, we may collect sensitive data, such as financial information (e.g., payment details) or health-related information, only with your explicit consent.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Services: To fulfill your requests, process orders, and provide the services you’ve signed up for.
• Improving User Experience: To enhance the functionality and user-friendliness of our website and services.
• Marketing Communications: With your explicit consent, we may send marketing communications, promotions, or updates about our services. You can opt out of these communications at any time.

4. SMS Consent, Communications and Phone Number Privacy

We collect phone numbers with your consent for communication purposes, such as customer support, service updates, or notifications. We do not share phone numbers or SMS consent with third parties or affiliates for marketing purposes. Your phone number is strictly used for the services you request and will not be shared with any external parties without your consent.

• Consent for SMS Communications: Rest assured that your phone number and consent will remain confidential upon granting consent to receive SMS communications from our company. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.
• Types of SMS Communications: The following types of messages may be sent after obtaining consent:
  • Customers and Guests: Updates on orders, deliveries, or other relevant information.
  • Job Applicants: Notifications regarding the status of their application.
  • Appointment Reminders: Reminders about upcoming appointments or events.

Example Message:

"Hi [Customer Name], this is a reminder about your upcoming appointment with A-Plus Care on

[Date] at [Time]. We look forward to seeing you!"

To opt-out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency

may vary. For assistance, reply "HELP."

• Standard Messaging Disclosures:
• To opt out of SMS communications, reply with "STOP."
• For assistance or inquiries, reply with "HELP."
• Message and data rates may apply.

Sample Response for "HELP" Reply:

"For further assistance, please visit our website at [URL] or contact us at 888-898-4591."

Message Frequency: You may receive approximately 5-10 daily messages related to your requests. However, the frequency may vary depending on the nature of the communication.

• Opt-In Method:

  You may opt-in to receive SMS messages from [Company Name] in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

• Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, reply "STOP" to any

SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

• Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

5. How and Why We Share Personal Information with Third Parties

We are committed to maintaining the confidentiality of your personal information. We may share your data with third parties in the following situations:

• Service Providers: To facilitate our operations, we may share your data with trusted third-party service providers (such as payment processors, email marketing platforms, or hosting services). These providers are bound by contractual agreements that require them to protect your data and use it only for their services.
• Legal Compliance: We may disclose your personal information if required by law to comply with legal obligations or to protect our rights or the rights of others.
• Business Transfers: Your personal information may be transferred as part of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Data Rights and Choices

• Access and Correction: You can access and update your personal information.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to legal retention requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at 718-628-

2811 or info@apluscareny.com